To ensure accurate and timely delivery of logistics items in handling logistics business,the following questions should be grasped

Handover seriously

 

In handling logistics, transfer to goods shipped, transshipment at single handover, Each link at the handover in earnest, pick check, base material consistent with that road single, At the same time to check on whether the packing goods inspection logistics, to avoid LouJiao and goods, damaged or lost. Once the problems found in the road, and shall, in handling business to annotate a link ShanFa check list, will continue to send mail to future (unless otherwise agreed, the client agreement according to the agreed terms are dealt with). To find the problems and handle cases timely feedback to Acceptance Office。

 

delivery timely

Delivery Staff should hold following items in logistics distribution.

Delivery time. According to the requirements of logistics operation scheme, within the time limit prescribed in the      timely delivery.

Distribution mode. Adopt "telephone booking, door-to-door delivery", namely and appoint recipient with distribution time by  phone, distribution in time according to the sender's appointment within specified address, including handling, sending short and  go up stairsservices etc.

Standard operation. Distribution process, distribution, members all should wear neat uniforms and smile, and offer good service to customers.and generous civilization transition should be active and enthusiastic items and polite. After delivery, timely and consult customer comments and Suggestions, but also for postal business customers.

Receipt must be strict

In distribution, distribution members should confirm correct recipient identity sign and handle handover procedures. At the handover, and recipient when facing the check and acceptance of logistics items. After the confirmation by the recipient, both sides signed in the distribution list "four elements", is the recipient name, id card number, the total number of logistics, receiving e-mails containing specific time (date and time, points), respectively, to fill the corresponding column handwriting clear and easy to recognize. Addressee may be adopted sign, and has been approved by both the "receipt" or other special agreement. The sender of agreement "odd", should according to enterprise operation scheme for the relevant clauses sign procedures.

After delivery, shall timely feedback to the customer and the initial delivery information bureau. Therefore, after the completion of the distribution, logistics information system login postal receipt feedback. Do not have a condition, the distribution by phone or fax information transmission, the postal receipt feedback on behalf of logistics branch.

 

In the distribution and logistics, distribution, member of the goods, the relevant documents to collect back by distribution bureau after the operation, in accordance with the safekeeping of the relevant requirements, timely solution to send E-mail to commence operation related innings.